Store Policy

PERSONAL INFORMATION

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable Guernsey Data Protection and consumer legislation in place.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

Processing your orders.
For statistical or survey purposes to improve this Website and its services to you.
To serve Website content and advertisements to you.
To administer this Website.
If you consent, to notify you of products or special offers that may be of interest to you.

You have the right to ask us to give you a statement about the personal data we process about you, to rectify your data, or to delete your information, to withdraw your consent given for processing of personal data, or to remove you from our mailing lists.

SECURITY AND PRIVACY

Crushstore.co.uk respects your privacy and only collects the information necessary to facilitate the delivery of our products to our Customers. All information is kept confidential and secured. We may periodically send emails to our Customers informing them of updates to our services.

Our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. Certain areas of our site use industry standard SSL to encrypt sensitive data, such as your billing address details. We record IP address of persons submitting orders to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.

We collect Contact and Delivery information (e.g. name, billing address, delivery address and email address) The Customer's Contact and Delivery information is used to get in touch with the Customer when necessary and to supply products as ordered. For your added security all payment pages are hosted and processed by Adyen Payment Services which means that we don't hold records of your credit card details.

A cookie is a piece of data stored on the user's hard drive containing information about the user crushstore.co.uk utilises cookies to enable our systems to recognise your browser and to provide personalised features.

crushstore.co.uk may amend this policy from time to time.

Should you wish to close your account, please contact our Customer Services Team on info@crushstore.co.uk who will be happy to organise this. Once you cancel your account you will no longer be able to shop online or receive e-mails from us. You can re-register at a later date using the same email address, however any historic order information will not be available to view.

You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Service Team immediately by emailing info@crushstore.co.uk.

PAYMENT

We accept payment in GBP (£), Euro (€) and USD ($).

For payments made in GBP we accept: Visa, Maestro, Visa Electron and MasterCard. For all other payments we accept: Visa, Visa Electron, JCB, MasterCard and ClearPay. We also accept payment through PayPal for GBP, Euro and US Dollars.

We do not hold any credit card details. All payments are processed securely through our approved payment provider's website.

We do not sell products to children, if you are under 18 you may use crushstore.co.uk, but all orders must be made by your parent or guardian.

Payment

PROMOTIONAL VOUCHER CODES & GIFTS

From time to time we may offer promotional Voucher Codes for discounts, prize draws or free gifts. Please be aware that certain Vouchers may be applied automatically during checkout according to basket criteria that you have fulfilled. Voucher Codes remain valid for the durations stated in our promotional materials, at the sole discretion of crushstore.co.uk and may be discontinued at any time without prior notice. Customers may only redeem either one Voucher Code, or a single promotional gift, per order.

TRADING NAME AND ADDRESS

Crush is a trading name of LA Trade London LTD. Registered Office, 60 Millmead Business Centre, Mill Mead Road, N17 9QU, London, United Kingdom.

WHOLESALE

Please note we are an online retailer selling direct to Customers and not a wholesaler. We do not sell large quantities of individual items. Consideration can be given to wholesale if you are a trader, or potential operating partner, who will purchase across the range i.e. small quantities of many products. Please email info@crushstore.co.uk for further information.

AFFILIATES AND 3RD PARTY ADVERTISING

crushstore.co.uk is not responsible for the content of external Internet sites.

If you own or operate a website then you can apply to join our affiliate programme to receive commission on sales generated by your visitors to our site. Contact Us at info@crsuhstore.co.uk .

MARKETING

We often run special promotions via offers or emails that include the use of promotional codes. Please note that most promotional codes have an expiry date after which they are not redeemable. Promotional codes may not be used in conjunction with discount codes as redeemable through affiliate and/or third party advertising channels. Offers can only be redeemed via the crushstore.co.uk website.

Promotional codes remain the property of crushstore.co.uk and are non-transferable and may not be reproduced in any form without prior consent from ourselves. We reserve the right to remove promotional codes at any time and without warning. We reserve the right to withdraw any offers at any time.

INTELLECTUAL PROPERTY RIGHTS

“CRUSH”, “CRUSHSTORE” " are registered trademarks. The crushstore.co.uk logo, page headers, custom graphics and button icons are the property of crushstore.co.uk and may not be used in connection with any product or service that is not offered by crushstore.co.uk in any manner that is likely to cause confusion amongst our Customers, or discredit crushstore.co.uk.

Prior written confirmation is required for any use of the trademarked terms “CRUSH”, “CRUSHSTORE”. All other trademarks, product names and company names or logos cited within this site are the property of the respective owners. crushstore.co.uk is not related to, endorsed by, or in any way connected or associated with these companies.